Frequently Asked Questions (FAQ)
Zift subject matter experts responses to frequently asked questions about Zift Software.
General
- About ZiftMarcom
- Help, I can't log in
- Is Zift Solutions a Data Processor?
- How to Submit a Support Request
- How to Submit a Request to the Zift Expert Services Team
- How to Submit a Feature or Change Request to Zift Solutions
Analysis
- Why are my login metrics different for Zift PRM and Zift CMM?
- How are open rates calculated?
- How does Zift track email opens?
- What is the date range "last 12 months"
- Which of my campaigns is the most successful?
- What tactics are my partners using?
Partner Management
- What happens to my syndicated content when one of my partners leaves Zift?
- Can I use Partner Invitations if I use Multiple Subscriptions?
- Uptime Commitment, Scheduled Maintenance, and Incident Management
- How do I set the timezone for ZiftMarcom To Partner Email Communications?
- Identify Your Team, Roles, and Responsibilities
Content: Social Media
Collateral
- How can I change the language of my email?
- GDPR Help Center for Suppliers
- What email clients does Zift email support?
- Are TEST emails included in my email credits?
- About Sender Permissions
- How is my Email Sending Reputation Evaluated?