Here are the possible statuses of an order.
Pending Quotes | Submitted by a partner and available for applicable agencies to submit quotes. |
Pending approval | An order submitted by the partner is waiting to be approved or rejected. The order does not require requesting quotes from an agency. |
Approved | A quote was submitted by a partner that is approved. This is the first status where the agency is aware of the order by the partner. Notifications are sent to the partner, agency, and others specifically requested. |
Not Started | The order submitted by the partner has been accepted by the agency but no work has begun on the order. |
In Progress | Work is in progress at the agency on the order submitted by the partner. |
Waiting for Partner | The agency is waiting on the partner to respond to a request before proceeding with working on the order. |
Scheduled | This status is set by the agency when the job is scheduled. |
Executing | This status is set by the agency when they begin working on a job. |
Completed | Completed displays when the agency has completed work. |
Archived | Archived displays after work is complete and an order is moved to archive. |
Cancelled | Cancelled displays if the partner cancels the order. |
Archived | The agency archives the order after it is completed or cancelled. Archiving the order removes it from the Manage Orders view. |